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Shipping policy


Why I can’t see the shipping cost?

Our products are in general heavy and bulky and the custom options may add more weight to the final product which affects the shipping costs. In TheoprofilPets we want to provide you with best shipping solution according to the dimensions, weight, zip code and possible date of shipment. To do so, we request offers from transport companies and you can choose the one that suits to you. We will send you an offer via e-mail with the total cost of your order and if you agree you can proceed to the payment. The range of shipping cost can be between 70 to 250 euros. If you need clarifications feel free to contact us at info@petkennels.eu. For more details read our Shipping Policy

* CIF – Cost, Insurance, Freight:
The seller (TheoprofilPets) delivers when the goods pass the ship’s rail in the port of shipment. Seller must pay the cost & freight necessary to bring goods to named port of destination. The risk of loss or damage, as well as any additional costs due to events occurring after the time of delivery are transferred from seller to buyer. Seller also has to procure marine insurance against buyer’s risk of loss/damage during the carriage. Seller must clear the goods for export. This term can only be used for sea transport.

* CIP – Carriage and Insurance Paid:
The seller (TheoprofilPets) delivers the goods to the carrier nominated by him but the seller must in addition pay the cost of carriage necessary to bring the goods to the named destination including the insurance against the buyer’s risk of loss or damage to the goods during the carriage. The buyer bears all costs occurring after the goods have been so delivered. The seller must clear the goods for export.